ToperBlinds 100% Blackout Roller Shades DY-B018

Width measurement given is for the valance size; fabric is 1.2" smaller.

How to Measure for Inside Mount Roller Shades

1. Measure the width of each window. Measure your width only at the top of the window for roller shades.
2. Measure the height of your window opening in three places: left, center, and right. Circle the tallest measurement - this is the number you submit for your window’s height.
3. Measure the depth of your window frame, from the front of the opening to the glass. You’ll need this measurement to ensure your window recess
   meets the minimum depth requirement for an inside mount.
4. Order at the exact opening size with no deductions. During production, the factory will apply a small deduction of approximately 1/8"(0.3cm) to ensure a safe and proper installation.
5. Double check that your measurements follow the width by height format (W x H).

 How to Measure for Outside Mount Roller Shades

Outside mount roller shades or blinds are mounted on the window molding or wall above your window. Outside mount shades are a good choice if an inside mount is not possible due to window depth. For outside mount roller shades, follow these steps：

1. Check the mounting requirements on your roller shades to ensure you have enough flat surface for the mounting hardware.
2. Measure the exact width (left to right) of the window frame or how wide you would like the blind to be. Be sure to measure wide enough to cover the entire window and provide maximum light coverage.If your window has no trim, we recommend adding two to three inches on each side of your window to provide light gap coverage and privacy. Mark these additions on each side and measure the width between them in a straight line. Example: If the window opening is 38” wide, it might be helpful to order 42” if the space allows. This will provide 2” coverage on each side of the window.
3. Measure the height you would like the blind to be by measuring top to bottom. Be sure to measure high enough to cover the entire window and provide maximum light coverage. Example: If the window opening is 64” high, it might be helpful to order 68” if the space allows. This will provide 2” coverage on top and bottom of the window.
4. Double check that your measurements follow the width by height format (W x H). Remember, with outside mount roller shades, your product will be made to the exact specified size.

Matter is the new standard for smart homes. ToperBlinds Matter shades powered by the innovative Matter over Thread protocol, integrate with your favorite smart home ecosystems, including Apple HomeKit, Amazon Alexa, Google Assistant, SmartThings, and more. Eliminate the concern of device compatibility - with Matter, every product will work together for the most seamless experience.

We value every customer. Our top priority is to ensure that products are delivered to our customers as quickly as possible.

Once you make a purchase, we immediately start customizing your shades according to your order to ensure swift delivery. The production and packaging may take 3-7 business days,this time may be extended during busy periods.

Shipping Costs
We offer free shipping services to the USA and globally (except for extremely remote areas) through UPS, FedEx,  DHL and USPS.

Delivery Time
Logistics usually take 3 to 10 business days to reach the destination,More time may be needed for remote areas.

Shipping Confirmation
Once your order is shipped, we will provide you with a tracking number via email, You can use this tracking number to check the status of your order at any time.

Delivery Delays
Delivery time is estimated from the shipping date, not the order date. Actual delivery times may be longer than expected due to invalid addresses, customs clearance procedures, or other reasons.

Item Not Received
If you have placed an order successfully but have not received the item when the tracking status shows it has been delivered, you will need to contact the shipping company to locate your package. Once the package (enters the control of the shipping company) is packed, we can no longer control the item,However, please contact us if the issue persists.

Delivery Issues
If your order is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue. However, we are not responsible for shipping delays or delivery failures caused by extreme weather, natural disasters, or other events beyond our control.

Canceling or Modifying Orders
If you contact us immediately after purchase, we can cancel your order and provide a full refund. However, as all orders are custom and typically cannot be resold to other customers, once production starts (usually 4-8 hours after your order), the order cannot be canceled,But you can modify the order, and we will use 60% of the original order's money for the modified order (you will lose 40% of the original order's money).

Regarding Taxes
In rare cases, orders may incur additional charges due to customs fees levied by your country's government, not by our website,These fees are your responsibility, We apologize, but we have no control over your or other countries' customs authorities, Please contact your local customs office for more information about customs fees, duties, and taxes.

What if I have an Urgent Order?
If you have an urgent order or need to receive an order by a critical date, please inquire by email or send us a message.

Contact Us
If you have any questions or concerns about our shipping policy, please contact us at service@toperblinds.com,We are always happy to help.

Thank you for choosing ToperBlinds for your custom product needs!